Record payments

giggd records payments. It never moves money.

Pay and get paid the way you normally do, through your bank or in cash. Then record it in giggd so everyone’s balances are right. Recording a payment doesn’t transfer anything or verify a bank deposit.

You need to be an Owner or Admin of the billing profile that issued or received the invoice.

Amounts are in cents

Payment forms use whole AUD cents:

You type	It means
25000	$250.00
12550	$125.50
100	$1.00

Record the venue’s payment

1. Open the issued venue invoice (from the booking’s Venue invoice tab).

2. Select Payments and corrections. The Settlement page shows the Receipt balance: Original, Credits, Recorded cash and Outstanding.

3. Under Record external receipt, fill in:

   Field	Notes
   Cash amount (AUD cents)	What you received.
   Allocate to this balance (AUD cents)	Prefilled with the outstanding amount. Enter 0 to leave it unallocated.
   Payment date	When it arrived.
   Method	Bank, Cash or Other.
   Reference	Required. For example the bank transaction reference.

4. Select Record payment.

If you received more than the balance, the extra stays as unapplied credit, which you can allocate later.

Example. On a $1,000 invoice (100000), recording 40000 and then 35000 leaves 25000 ($250) outstanding.

Record a payment to a musician

The musician’s invoice must be Approved payable with Externally reviewed withholding of 0. See Review supplier invoices.

1. Pay the musician outside giggd.
2. Open their supplier invoice and select Payments and corrections. The Payout balance shows what’s outstanding.
3. Under Record external payout, fill in the same fields as above.
4. Select Record payment.

Check bank details before paying

If a musician changed their bank details recently, giggd warns you: Payee bank details changed … Bank ownership has not been verified. Confirm the details with them directly before you pay.

To record several payouts at once, see Pay several musicians at once.

Payment history

Each recorded payment appears under Payment history on the settlement page. Select one to open its Recorded payment page, where you can allocate credit, record a refund or reverse it. See Corrections, refunds and reversals.

Musicians can see their payouts across all acts under My payment history.