FAQ

Does giggd send or receive money?

No. giggd records money. Pay and get paid the way you normally do, then record it.

Can my bandmates see what everyone else gets paid?

Not by default. Each musician sees only their own figures. A finance manager can choose Allow full breakdown to show everyone. See Share the full breakdown.

Can the band see my ABN or bank details?

No. If you share a payee profile, only its legal name and GST registration details are visible to the act’s finance managers.

What’s the difference between a gig and a booking?

A gig is in your private tracker. A booking belongs to an act and is shared with its lineup.

Why didn’t my booking confirm?

A tentative booking confirms automatically once an allocation is published, everyone on the lineup has accepted the gig, and every account member has accepted the current financial terms. Check the lineup cards for anyone still Invited. See When does a booking confirm automatically?

I changed the allocation. Why does everyone need to accept again?

Every publish is a new revision, and band members accept each revision, even if their amount didn’t change.

Why can’t I send the venue invoice?

The venue must have confirmed the current booking details and financials first. Send a venue confirmation, or record their acknowledgment.

Why do payment amounts look 100 times bigger?

Payment forms use whole cents: 25000 = $250.00.

Do I need to upload a Statement by a supplier?

No. You can manage those outside giggd. Attaching documents is optional.

Does deleting gigs free up my free-plan gigs?

No. Every gig you’ve ever created counts. See Plans and the free gig limit.

Is giggd’s GST and super maths tax advice?

No. giggd calculates what you set up. Check the treatment with your accountant.