Billing customers

A billing customer is the person or business that receives your venue invoice. It’s often the venue, but it might be a promoter, a pub group or an events company. Its billing name and address can differ from the place you perform.

Customers belong to a billing profile. You need to be the profile’s Owner or Admin to manage them.

Add a customer from your billing profile

1. Go to My Account → Manage billing profiles and select the profile.
2. Select Manage billing customers.
3. Under Add a customer, fill in:
   • Customer legal name: the name on their ABN or registration.
   • Customer display name: what you call them, such as The Vic.
   • Customer billing address
   • Customer email (optional): used to prefill venue confirmations and invoice emails.
4. Select Save customer.

Saved customers are listed under Saved customers.

Add a customer while creating a booking

You don’t need to leave the booking form.

1. On New booking, choose a Booking issuer first.
2. Select the + button next to Billing customer.
3. In Add a billing customer, fill in Customer display name, Legal name, Billing address and, optionally, Customer email.
4. Select Create customer.

The new customer is selected for the booking and saved to that issuer for next time.